If the Bridgemate Pro server uses a direct serial connection port or a USB-serial converter of another brand, do not use this driver. Note: Only install this driver when you connect the Bridgemate Pro server to a USB port using the "Aten USB-to-serial converter" which is supplied with the Bridgemate Pro server. When these symptoms continuously occur on your computer and as a consequence Bridgemate Control Software cannot be used properly, the driver of the Aten USB-serial converter should be updated. Windows shows a blue error screen and the computer resets afterwards. Possible symptoms are:Įrror 8021 or 8018 ("There is a problem reading from or writing data to the serial port.")īridgemate Pro Control is not responding to any user action. Previous driver cd-roms and driver files downloaded from the internet possibly contain older versions of the driver and applying these drivers may result in problems during use.
Version 3.7 and 3.8 of the Aten driver cd-rom contain this version of the driver (the version number of the cd-rom is written on the cd-rom itself). Version 2.0.2.1 of the Aten USB-serial converter driver has been tested successfully on 32-bit version of Microsoft Windows XP, Windows Vista and Windows 7. In case you experience connection problems with the Bridgemate Pro server, it is recommended the driver be updated. This article describes the procedure for downloading and installing version 2.0.2.1 of the Bridgemate Pro server USB-to-serial converter (dongle) for 32-bit versions of Microsoft Windows. Usually, Windows 7, 8 and Windows 10 will automatically install the ATEN USB-to-Serial driver v3.3.7.131 or a similar number. 32-bit driver for USB-to-serial converter (dongle) for Bridgemate Pro server
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